About Our Jewellery
Is your jewellery made of real silver?
Yes. Our jewellery is crafted in genuine 925 sterling silver, which means it contains 92.5% pure silver. Most of our designs are finished with gold plating, while our minimal chains, bracelets and rudraksha pieces are in pure silver finish.
What is gold plated silver jewellery?
Gold plated silver jewellery is made in real 925 silver and coated with a layer of gold. It gives you the rich look of traditional gold jewellery, while the base metal keeps its value as silver.
How is gold plated silver different from imitation jewellery?
Imitation or artificial jewellery is usually made of brass, copper or alloy, and loses its value over time. Our pieces are made in real 925 silver, so they are skin-friendly, hold lasting value and can be re-polished to look new again.
What karat gold is used for plating?
Our jewellery is finished with 24K gold plating, giving every piece a rich, warm and authentic gold look.
Is your jewellery hallmarked?
Yes. Our jewellery is BIS hallmarked, stamped 925 for silver purity and comes with a unique HUID (Hallmark Unique Identification) number, so you can be sure of the silver quality you are buying.
Are the stones in your jewellery real?
We use a mix of coloured stones, semi-precious stones and kundan work, depending on the design. In our polki-style designs, we use moissanite stones in place of natural polki, which give the same classic uncut look with brilliant shine and lasting durability. Each product page mentions the stone details for that piece.
Is your jewellery handmade?
Yes. Every piece is handcrafted by skilled artisans using traditional techniques, from kundan and stone setting to the final 24K gold plating.
Plating & Care
How long does gold plating on silver jewellery last?
With proper care, the 24K gold plating on our jewellery lasts up to 1 year. Gold plated jewellery needs a little extra care: keep it away from perfume, protect it from sweat and avoid contact with water. The better you care for your jewellery, the longer its gold finish will stay bright and beautiful.
Can gold plated silver jewellery be re-polished?
Yes. Since every piece is made in real 925 silver, it can be re-polished when the gold finish starts to fade. If you would like your jewellery re-polished after a year, we will get it done for you at a minimal cost, so your favourite pieces can look new again.
How should I care for my gold plated silver jewellery?
Keep it away from perfume, water, sweat and chemicals. Put your jewellery on after makeup and perfume, wipe it with a soft cloth after use, and store each piece separately in a dry, airtight pouch.
Can I wear it daily?
Our lightweight necklace sets, rings, kadas and silver chains are perfect for daily and office wear. For heavy bridal pieces like chokers, long sets and haath phool, we recommend wearing them for occasions to keep the plating looking new for longer.
Will the jewellery cause skin allergies?
925 sterling silver is generally skin-friendly and suitable for most skin types. If you have a known metal allergy, we suggest checking with us before ordering.
Bridal & Occasion Jewellery
Do you have bridal jewellery sets?
Yes. Our bridal collection includes gold plated silver choker sets, long necklace sets, half sets and haath phool, designed to be worn together for a complete bridal look.
Which jewellery is best for weddings and festivals?
Our polki, kundan and navratna designs are perfect for weddings, Diwali and festive occasions. Choker sets and long sets make a strong statement, while half sets and bracelets are great for lighter functions.
Can I buy jewellery as a gift?
Absolutely. Every order comes with complimentary gift wrapping, making our jewellery a thoughtful gift for weddings, anniversaries, birthdays and festivals.
Orders, Shipping & Payment
Do you deliver across India?
Yes, we deliver nationwide across India.
Is shipping free?
Shipping is free on all orders above ₹1,999.
How long does delivery take?
Orders are usually delivered within 5-7 working days, depending on your location.
What payment methods do you accept?
We accept UPI, credit and debit cards, net banking and wallets through secure payment gateways.
How can I track my order?
Once your order is shipped, you will receive a tracking link on your email and phone. You can also check your order status from your account.
Returns & Exchange
What is your return policy?
We offer an easy 7-day return policy. If you are not happy with your purchase, you can request a return within 7 days of delivery. Please read our Refund & Return Policy for full details.
What if my product arrives damaged?
Please contact us within 48 hours of delivery with an unboxing video and photos, and we will help you with a replacement or refund.
Store & Contact
Do you have a physical store?
Yes, you can visit our store in Mumbai. On any product page, click "Request Store Availability" to check if the piece is available at the store.
How can I contact you?
Call or WhatsApp us on +91 91691 69598, or email us at support@silverbyrakamgold.com. We are available 24/7.




